Returns

You can return anything within 14 days of delivery. Email evan@empireatms.com first so we know it is coming, and tell us the order number.

Golf balls should come back in the condition they arrived. Merchandise should be unworn and unwashed. We cannot resell a shirt that has been worn, so we cannot refund one.

Refunds go back to the card that paid, usually within a few business days of the return arriving. You pay return postage unless the fault was ours.

If we sent the wrong thing, or it arrived damaged, or the balls are not the grade described, that is our mistake and we fix it at our cost. Tell us and we will replace it or refund it, whichever you would rather.

Balls sold as practice only are described that way on the product and in the cart. They are not a defect to be returned for; they are what the pack says they are. Every pack is graded honestly, and what might be on a ball -- a pen mark, a logo, a scuff -- is disclosed before you buy.